Shipping Info
Shipping & Handling Information
🌟Free 2-Day Shipping on all frozen shipments & Free Ground Shipping on all dry orders over $59!* 🌟 *Contiguous U.S. only.
Our thoughts and heartfelt sympathies are with everyone affected by the devastating impact of the hurricane and flash flooding. We recognize the immense challenges many are facing during this difficult time, and we stand with all those who have been impacted, hoping for a safe and swift recovery for the affected communities.
FedEx is currently limiting or suspending services in several cities across Georgia, North Carolina, South Carolina, and Florida. We understand this may impact many of you, and our thoughts are with those affected.
While we will do our best to ensure timely deliveries, we encourage you to check for any potential delays in your area before placing an order to avoid disruptions.
Thank you for your understanding and patience.
DELIVERY CONDITIONS of FROZEN GOODS
When you receive your E3Live, it may be completely thawed. Don’t worry, it is still safe to consume if it is cool to the touch. Algae is completely safe to defrost and refreeze multiple times.
When you receive your E3Live, it may be completely thawed. Don’t worry, it is still safe to consume if it is cool to the touch. Algae is completely safe to defrost and refreeze multiple times.
INSTRUCTIONS:
- Immediately place all the bottles in the freezer except one.
- Place that single bottle in cool water and finish defrosting.
- Pour the defrosted bottle liquid into an ice cube tray or an empty 4 oz bottle for a week’s portion, and store the rest in the freezer or fridge.
- Now, you are ready to take your first shot!
For optimal freshness, use the refrigerated liquid within 7-10 days. For maximum results, use 1 bottle per week.
Please Note: FedEx is no longer guaranteeing 2-Day shipping. E3Live guarantees your product will arrive safe to consume and cold to the touch.
If you have any questions about your shipping, please feel free to call us directly at 541-273-2212 or email: Sales@E3Live.com.
SALES TAX: We have Nexus in the following states and therefore are required to charge sales tax: AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, NC, ND, NE, NJ, NV, NY, NC, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, and WY.
P.O. BOXES: Only dry goods can ship to P.O. boxes, any shipments to P.O. boxes will ship via USPS.
P.O. BOXES: Only dry goods can ship to P.O. boxes, any shipments to P.O. boxes will ship via USPS.
SHIPPING TIME - U.S. ORDERS: To ensure that your frozen smile box is packaged with the utmost attention, your order may take up to 5 business days to arrive to you from the time your order is placed.
- Frozen is sent on FedEx with a 2-day transit time, limiting the available shipping days to Monday, Tuesday, and Wednesday (unless you request overnight delivery).
- Dry orders will arrive to you within 5 to 7 business days.
Shipping is non-refundable. 
